Frequently Asked Questions

Before contacting the Australian Cemetery Index, please check the answers to these Frequently Asked Questions.

Q: My ancestor was buried in this cemetery. Why isn't he on the list of inscriptions?

A: We list headstone inscriptions and do not usually have any information about unmarked graves. If the name is not listed, it means that we found no legible inscription for him. Remember that in most cemeteries, around a quarter of all graves are unmarked.

Q: How can I find out where my ancestor's unmarked grave is in this cemetery?

A: See the administration details on the cemetery page. Contact details are given wherever possible for further enquiries.

Q: I'm looking for the grave of my ancestor; can you tell me where he is buried?

A: All information we have is on the website. If he is not in our database (see Name Search), we can't help.

Q: How can I arrange for a headstone to be erected?

A: Ask a funeral director in the area.

Q: My ancestor doesn't have a headstone. Can he be added to the list?

A: Yes, provided you have reasonable evidence that he was buried there e.g. a death certificate, transcription; death or funeral notice etc.

Q: Can I give more information to be added to my ancestor's particulars?

A: Yes, but within reason. Full dates of birth and death, name of spouse, maiden or birth name and whether the person had descendants (but not their names) are all acceptable.

Q: I've just refurbished a grave. Can you update your picture, please?

A: We do not update cemetery pictures on a regular basis but as opportunities arise.

Q: Can I send you a picture of a new headstone?

A: Yes, but it needs to be a digital image of reasonable resolution - a minimum of 1000 x 750 pixels in .jpg format.

Q: Can you tell me more about a particular family buried at this cemetery?

A: No. All our information is already shown. A local historical society may be able to help you. There are a few on our links page.